SuccessFactors Platform Manager

Job Description:

Were looking for someone to join our global SuccessFactors team who is passionate about problem-solving and enjoys talking to prospective customers. This role will be a fundamental part of our services and platform team. You will be responsible for bridging the technical gap between qualified prospects needs and our business.

Tasks

Oversee and manage the operational activities of SuccessFactors platforms, ensuring high availability, integrity, and reliability
Coordinate and manage SuccessFactors platform maintenance, updates, testing, and release management

Ensure system integrity, data quality, security, and compliance with corporate standards and best practices
Collaborate with IT Solution Architects, Product Managers, Integration Specialists, and SuccessFactors Implementation Partners
Conduct root-cause analysis and troubleshoot platform-related incidents; work with SAP Support on fixes and improvements
Manage vendor relations and performance with SF partners
Oversee SuccessFactors platform operations with internal stakeholders and partners
Administer tools in Admin Center; use Execution Manager, Check Tool, Reporting Center for system checks and insights
Monitor, report, and optimize SuccessFactors performance
Provide Level 1–2 technical support and escalate to SAP when needed

*Perform all other duties assigned or delegated by supervisors

Video: https://player.vimeo.com/video/813204489

Lufthansa Global Business Services

New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego).

Work-life-balance

Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
Opportunity to work from each part of Poland
Hybrid working model
Task-based working model

Development

Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
Access to online platform with language courses

Employee

Integration events
Charity initiatives

Benefits

Multisport Card
Extra social benefits
Pre-paid cards
Employee referral program

Benefits

Free parking

Flight privileges

Support for relocation

Employee events (summer festivals, participation in sports competitions etc)

Hybrid working possible

Flexible working hours

Development programs / Training opportunities

Health Plan

Lockers for cyclists / sportsmen

Free parking, Flight privileges, Support for relocation, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Health Plan, Lockers for cyclists / sportsmen

Requirements

Master’s or Bachelor’s degree
At least 3+ years of experience with a complex cross system integration SAP landscape/environment supporting core business functions with focus on cloud solutions and SAP systems
3+ / 5+ years in analyzing and translating business / functional requirements

Expertise in Cloud Technologies (esp. MS Azure)
Ability to transition solution design into operational Service Management
Strong understanding of Disaster Recovery, IT continuity, security, and compliance
Clear communication of technical ideas to technical and non-technical audiences
Solid SAP SuccessFactors knowledge (at least one module)
Experience with SFAPI (Compound Employee), OData APIs, JSON, and XML
Good grasp of integration architecture and data flows in SuccessFactors
Skilled in coordinating cross-functional teams for platform governance and lifecycle planning
Self-motivated, analytical, and structured with strong problem-solving and time management
Proactive, detail-oriented, collaborative, and open to projects and travel

*CV/Resume required

*Must possess permit to work in Poland

Company

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Groups field organization, we are also locally anchored and active worldwide.

Job Ident #: 123443

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Krakow, Malopolskie, Poland

Type

Permanent

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service